When was the last time your accountant called you?
Not because something was due. Not because you had missed a deadline. Just to check in, see how things were going, and ask if there was anything on your mind.
If you are drawing a blank, you are not alone. For most business owners, the accountant relationship follows a predictable rhythm: radio silence for eleven months, followed by a frantic scramble at tax time. It works, technically. But it does not feel like much of a partnership.
At ASAP Solutions, we do things differently. And I want to share what that actually looks like from the client perspective – because until you have experienced year-round support, it is hard to imagine what you have been missing.
You stop carrying the mental load alone
Running a business means constantly juggling competing priorities. There is the work you actually do – seeing clients, managing projects, delivering services – and then there is everything else. The compliance deadlines. The payroll questions. The nagging feeling that you should probably be doing something about your tax situation but you are not quite sure what.
When you have an accountant who is genuinely in your corner, that mental load shifts. You are not the only one keeping track of what is due when. You are not lying awake wondering if you have set aside enough for your BAS. Someone else is paying attention – and they will give you a heads up before anything becomes urgent.
One of my clients described it as finally having a ‘financial spotter’. Like at the gym – you can push harder and take on more because someone has got your back if things get wobbly.
Questions get answered before they become problems
Here is something that happens regularly with our clients: they will mention something in passing during a check-in – maybe they are thinking about bringing on a contractor, or they have had an unusual expense, or they are wondering about a piece of equipment. And we can talk it through right then, while it is still in the ‘thinking about it’ stage.
Compare that to the alternative: you make a decision, implement it, and then find out months later at tax time that there was a better way to structure it. Or worse, that you have inadvertently created a compliance headache.
Proactive support means catching these things early. It means you can ask ‘quick question’ without feeling like you are bothering someone or watching the clock tick on billable hours. It means your accountant actually knows enough about your business to give you relevant advice, not generic guidance that may or may not apply to your situation.
Tax time becomes a non-event
I will be honest – when I tell people that our clients do not stress about tax time, they look at me like I have grown a second head. But it is true.
When you have been having regular conversations throughout the year, when your records are up to date because we have been working on them together, when you already know roughly what your tax position looks like because we have discussed it in your quarterly review – there is no drama. No surprises. No frantic gathering of receipts from the bottom of your bag.
End of financial year becomes just another month. You have already done the thinking, the planning, and the preparation. The actual lodgement is almost anticlimactic.
You actually understand your numbers
I believe that business owners deserve to understand their own finances. Not at a forensic accounting level – but enough to feel confident about where you stand and where you are heading.
When we work together throughout the year, there is time to explain things properly. To answer your questions without rushing. To help you see the patterns in your business and understand what the numbers are actually telling you. That is hard to do in a once-a-year meeting when we are both focused on getting your return lodged.
Our clients regularly tell me they feel more confident talking about money – with their bank, with potential investors, with business partners – because they actually know what is going on. They are not just nodding along and hoping for the best.
Tell us where you’re headed
Something I’ve learned over the years is that sometimes what your accountant thinks you need and what you’re actually wanting are two different things. Clarity on your vision for the future is so important to help you get their. If you’ve got something specific on your mind – a goal you’re working towards, a question you’ve been sitting on, a direction you want to take the business.
We want to know. Truly. Clear communication is the key to any good relationship, and ours is no different. The more you tell us about what you need and where you’re headed, the better we can help you get there.
Think of it like a sports team – we’re all working towards the same goal, but we need to understand your game plan to make the right plays. You set the strategy; we’ll help you execute it.
You have someone to celebrate the wins with
This one might sound a bit soft, but it matters. Running a business can be isolating. You hit a revenue milestone, you land a big client, you finally get your cash flow sorted – and there is no one who really gets why that is significant.
Your accountant sees the numbers. They know what you were working towards. When something good happens, they can appreciate it properly – because they understand the context and the effort it took to get there.
It sounds small, but having someone in your professional corner who notices your progress and acknowledges your wins? That is part of what makes the relationship feel like a partnership rather than a transaction.
Is this what you are looking for?
I started ASAP Solutions because I believed business owners deserved better than the traditional accounting experience. Not everyone wants or needs this kind of support – and that is completely fine. Some businesses genuinely only need an accountant once a year.
But if you have read this and thought ‘yes, that is what I have been missing’, then we should talk. Not a sales pitch – just a conversation to see if we would be a good fit for each other.
Because the right accountant relationship should not feel like a chore you put off as long as possible. It should feel like having someone genuinely in your corner.
Ready to experience the difference? Book a 15-minute chat with Amanda to see if ASAP Solutions is right for your business.